CertificationNext Course DateCostCandidates Pre Course RequisitCourse Pre RegistrationSuccessful completion of this course will provide you with the following certificate•MIST Level 2 - Addressing Theft & Loss Prevention in a Retail Environment•On successful completion of this course all delegates will receive the M.I.S.T Level 2 •Intermediate Award Certificate in Addressing Theft & Loss Prevention in a Retail Environment.email for details£800 + Vat per day + travelling expenses, food and accommodation (if required) + £35.00 + Vat per Certificate per delegate + Vat@ 20%The course provides M.I.S.T Students with knowledge of basic working principles of how to minimise and prevent stock and asset loss in a retail environment, including the Law in relation to theft and compliance with Common and Criminal Law; also related to personal safety, making lawful arrests, the Health and Safety at Work Act 1974 and relevant associated regulations. This course also includes instruction on how to manage a conflict situation and the use of effective de-escalation skills should an arrest be enforced.Course objective
Course Objectives•Identify the risks of assault and injury associated with Personal Safety and Preventing Theft and relate to documented research findings.•Explain the risk associated in dealing with individuals under the influence of alcohol and drugs.•Recognise effective customer service and how it can be used effectively in the prevention and management of customer theft, including the principles of de-escalation in a range of conflict management situations within a retail environment.•Apply de-escalation techniques in a stated range of conflict management situations within a realistic retail working environment to enable practice of effective prevention and management of theft.•Identify what is meant by Reasonable Force in relation to personal safety and making arrests.•Define theft and lawful apprehension.•Explain how Retail Crime & Disorder Partnerships can reduce theft and violence in line with the Crime and Disorder Act 1988.Click Here To Close
Certification
Next Course Date
Cost
Candidates Pre Course Requisit
Course Pre Registration
Successful completion of this course will provide you with the following certificate
•
MIST Level 2 - Addressing Theft & Loss Prevention in a Retail Environment
•
On successful completion of this course all delegates will receive the M.I.S.T Level 2
•
Intermediate Award Certificate in Addressing Theft & Loss Prevention in a Retail Environment.
email for details
£800 + Vat per day + travelling expenses, food and accommodation (if required) +
£35.00 + Vat per Certificate per delegate + Vat@ 20%
The course provides M.I.S.T Students with knowledge of basic working principles of how to minimise and
prevent stock and asset loss in a retail environment, including the Law in relation to theft and compliance
with Common and Criminal Law; also related to personal safety, making lawful arrests, the Health and
Safety at Work Act 1974 and relevant associated regulations. This course also includes instruction on how to
manage a conflict situation and the use of effective de-escalation skills should an arrest be enforced.
Course objective
‘All staff and management who are
expected to use force or manage
the use of force with elderly people’..
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M.I.S.T Level 2 Loss Prevention Course(1 Day)
