This privacy policy is a requirement of the Data Protect Act 1989 & as such MIST uses and protects any information that you give us when you use this website.

MIST is committed to ensuring that your privacy is protected at all times, however we do not guarantee that your transmitted data cannot be intercepted unless our site is encrypted from the server to your terminal unless you see a 'gold padlock' or the page is indicated as being secured by SSL (Secured Socket layer) using at least 128 bit encryption.As this site is work in progress, not all pages will be encrypted.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MIST may change this policy from time to time by the way of site updates. You should check this policy page on a regular basis so as to be fully aware of any change.If you do not like these changes then you must leave the site. This site is designed by MIST CEO and is fully compliant with all legislation both in the United Kingdom & under International Law. This policy is effective from 3rd March 2010.
What we collect

We may request the following information to access certain areas within this site:

* name and job title * contact information including email address * demographic information such as postcode, preferences and interests * other information relevant to customer surveys and/or offers

What we use the information we gather

We require this information to provide you with a better service and maintain our quality assurance and in particular for the following reasons:

* Internal record keeping * we mayalso use your information to improve our products and services * We may from time to time send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided * Periodically, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure at all times and in accordance to the Data Protection Act 1989 to which we are registered and are fully compliant. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online as specified in the Data Protection Act 1989 and 2000 if the information is applicable under the Official Secrets Act

. Data Protection Declaration

MIST is required to hold certain personal information about our students. Information will be held in accordance with the Data Protection Act 1998. Personal data will be used for a variety of purposes that MIST considers to be of benefit to students including (but not restricted to) monitoring performance, statistical reporting, awarding qualifications and provision of services in accordance to any/all awarding bodies or licenced centres we have agreements with for providing training services and or certification.. Agreement to the processing of personal data is a condition of acceptance onto any MIST course. By applying for a course you signify your agreement to this processing.

In particular it is adviseable to note that:

* You are agreeing to MIST releasing appropriate information to relevant third parties such as BTEC / Edexcel, OCR, Highfields, City & Guilds, employers, prospective employers, providers of training contracts and other appropriate organisations or individuals. This may include providing references on your behalf or information relating to your performance. * Sensitive Personal Data (as defined under the Act) will not be disclosed without your specific consent. Information will not be released to third parties for marketing purposes.

Postponement or Cancellation of Confirmed Booking

Should any course be cancelled by the course sponsor/booking agency or any individual person prior to the course commencing & once confirmed, the following sliding scale of charges will apply:

* 28 days prior to course date: 75% fees due payable * 14 days prior to course date: 100% fees due payable

Credit Card Security

All credit card numbers are encrypted in the software when an online order is placed using 128 bit encryption. They are only decrypted after they reach the bank's computer. They are not held in clear text on any web site, and MIST has no access to these details and therefore it is in your best interest to print off any receipts as proof of purchase for your own records

We accept credit card details over the phone but we will not store any financial details (credit or debit card numbers). It is an offence by law to keep any card details unless specifically requsted to do so by the card holder and as such must be confirmed in writingh and witnessed by a person of legal standing such as a solicitor in order to complete identity requirements.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. By entering this site the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

Links to external websites

Our website contains links to other websites of interest or as part of a reciprocal agreement or a copyright requirement.. However, once you have used these links to leave our site, you do so of your own risk, MIST will and does not accept any liability for other websites or the potential of harm caused as a result of using the links. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement of the site you are visiting.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

* Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes * If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contacting us at MIST

We will not sell, distribute or lease any of your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you agreed to this option

You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee will be payable under the guidelines of the Information Commission Office. If you would like a copy of the information held on you please write to:

Mannin Security & Investigation Services (Isle of Man) 5 Woolcomb Court Bradfo BD9 4SB

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will correct any information found to be incorrect.

Head of Centre

Policy Ref:mistpp/11//v1/1310/se